An Extraordinary Experience

Frequently Asked Questions

Of course! By booking directly with us on this website, you will be guaranteed the best online rate.
Remember that if you book through Booking, Expedia, Hotels.com or other online travel agencies, their published rates are before taxes and are slightly higher than booking directly with us. Whatever your choice, please don't forget to read all the details carefully when receiving your confirmation.

That's right, we are a hotel where you can stay with your whole family. In necessary cases we have available cots for the smallest children. You can always request this service at no cost. *We also have some services with an additional charge; such as hiring childcare in the room. Don't forget to check availability in advance.

Of course, we are a pet friendly hotel. We only ask you to check availability through our chat, as we only have some rooms set up for you and your best friend to rest comfortably.
*Service with additional charge of $350 MXN per night, only dogs up to 20kg, maximum 1 per room.

Yes! both hotels are sister locations within Oaxaca City. The two properties are really close, just 3 minutes walking (200 meters away).

Suites de la Parra · Ir a sitio web

También tenemos Casa de la Parra a espaldas del jardín etnobotánico y templo de Santo Domingo de Guzmán, justo a unos pasos del andador turístico de Oaxaca.

Casa de la Parra · Ir a sitio web

We are very sorry, being a small hotel in the tourist activity area of the city of Oaxaca we do not have this service, however we have some very close parking options with which we have agreed a preferential rate for hotel guests.
Estacionamiento Fiallo (2 minutes walking) *Click here to see on google maps

We suggest you contract this service directly with us as it's the safest and most convenient. The private transportation company has well-trained, bilingual drivers and appropriate vehicles to give the best service to our guests. You will travel in an exclusive vehicle for you. Contact us by chat for more information.

At the airport you can also find shared collective taxi options in mini van. They take care of taking each passenger in the group to their destination and this could take you much longer than normal to get to our hotel.

Our breakfasts and drinks are not included in your rate and are with an additional charge to your accommodation.
*Average breakfast between $ 90 MXN - $ 180 MXN per person

Check-in 3:00 pm

Check-out 12:00 pm

Pool available from 8 am to 10 pm

Of course, our reservations team can help you with the information you need to hire the vehicle according to your preferences. We suggest you hire this service including a trained and bilingual driver / guide for the times you need it, so you will be more comfortable and avoid the use of parking with an additional charge.

The hotel doesn't have the service within the hotel, however we can help you get an external service and be able to have your garments ready in a minimum period of one day. *Service with additional cost

Of course, we have a preferential exchange rate for our guests who need to change their cash in USD dollars or EUR euros to Mexican pesos MXN. Once you are hosted, our front desk will be able to assist you with whatever you need.

It will be our pleasure! We have some preferential rates for these cases, please contact us with enough time in advance for more information.

We are very sorry but smoking is prohibited inside the rooms and common areas of the hotel, however; we have allocated a space for this on the terrace, right on the roof of the building.